Goodera powers PayPal’s first Global Impact Day

5.5k
Volunteers
8
Countries
80+
SMBs supported
48k
People served
The Essence

A global program to engage 5,000+ employees

PayPal celebrated its first Global Impact Day on June 27th, International SMB Day.

At its core, PayPal Impact Day is about connecting with communities, fostering support for small businesses, and collaborating with nonprofits to strengthen the local ecosystem.

It's a day when colleagues across teams and roles overcome geographical boundaries and join hands as a collective force of good.
THE Problem statement
PayPal wanted to make a difference for local nonprofits and support Small and Medium Businesses (SMBs) by hosting a global volunteering event.
Singapore
Philadelphia
Manila
Shanghai
Omaha
Dundalk
Guatemala
Houston
Boston
Mexico
London
Arizona
Dublin
Beijing
Singapore
Philadelphia
Manila
Shanghai
Omaha
Dundalk
Guatemala
Houston
Boston
Mexico
London
Arizona
Dublin
Beijing
How Goodera helped Citrix plan and scale their Month of Service with Virtual Volunteering
THE CHALLENGE

Coordinating with hyperlocal SMBs and nonprofits across 8 countries

On PayPal Impact Day, PayPal employees assembled essential resources to empower students, improve the quality of life for the elderly, and ensure health and wellness. The resources assembled by them included school supplies, eldercare items, hygiene products, pantry items, and other essentials aligned with precise beneficiary needs.

The challenge was to source these items from 80+  hyperlocal SMBs across 8 countries, deliver them to event sites for packaging, and coordinate with over 40 nonprofits to ensure the final resources reached beneficiaries around the globe.

Together, we did that and more!
THE SOLUTION

Goodera’s solution suite for PayPal Impact Day

01
Coordinating and procuring volunteering supplies
02
Mapping and training hosts across 14 sites
03
Driving maximum participation through employee-centric marketing collateral
04
Engaging volunteers through locally relevant icebreakers
05
Managing end-to-end logistics to ensure local communities receive supplies in perfect condition
06
Measuring tangible impact to tell PayPal’s story
THE IMPACT

Global impact map for PayPal Impact Day 2024

Beijing
2500 - School Supplies
128 volunteers
Shanghai
3100 - School Supplies, Hygiene Kits and Food Supplies
680 volunteers
Manila
23500 - School Supplies kits, Beauty kits, Food packing
1355 volunteers
Singapore
800 Eldercare kits
650 School supply kits
398 volunteers
Dundalk
180 - Mix of Hygiene/Mindfullness
800 - Toy kits
300 volunteers
London
800 - Mix of School Supplies kits, Accessories
158 volunteers
Dublin
1920 - Mix of Hygiene, Mindfullness, Turbine kits
442 volunteers
Greater Boston
300 - School Supplies/Wearables
50 - Hygiene Kits
30 volunteers
Greater Philadelphia
700 - School Supplies
400 - Wearables/Hygiene Kits
100 - Career Planning Books
145 volunteers
Omaha
1000 - Hygiene
2300 - Pantry kits
650 volunteers
Arizona
3900 - School Supplies
2000 - Hygiene Kits
400 volunteers
Greater Houston
350 - School Supply Kits
150 - Electronics
45 volunteers
Mexico City
1243 - Mix of School Supplies, Hygiene kits and Food supplies
466 volunteers
Guatemala
School Supplies
300 volunteers
Total resources packed
19800
School Supplies & Toys
3050
Beauty & Wearables
18250
Electronics & Pantry Supplies
5800
Eldercare & Hygiene Supplies
THE STEPS

Goodera’s activators for PayPal Impact Day

1. Pre-event

  • Procuring and delivering supplies from SMBs

We procured all the resources from hyperlocal SMBs across 8 countries, planning accurate supply volume for each event site.

  • Mapping and training host network

We trained hosts from our 2,000+ network for location-specific tasks. They also checked supply conditions and on-site setups to ensure maximum volunteer impact.

  • Creating marketing collateral

Goodera created marketing collateral like fliers to build awareness around PayPal Impact Day, thus driving maximum employee participation.

Hear from our hosts

The PayPal event was such a tremendous testament to the power of collective action! Every member of the team was dedicated to getting these kits packed and ready to go out. So much love and dedication isn’t something you see every day, and it was incredible to see everyone joining together to support their community!

-  Emmie, Philadelphia

2. During the event

  • Capturing volunteer attendance

We enabled QR codes to track volunteer attendance, making it easier to measure the event's impact.

  • Improving volunteer efficiency

We circulated printed and electronic instructions to ensure each volunteer was self-reliant. Additionally, the event captains were pre-trained to help out volunteers in their respective groups.

  • Conveying impact

We created information pieces for volunteers to learn about -

  1. People served through the event
  2. NPO partners
  3. Total supplies packed, and more

3. Post-event

  • Managing end-to-end logistics

We took complete ownership over end-to-end logistics, ensuring volunteered supplies reached recipients in perfect condition. While most deliveries were seamless, some recipients were spread across niched geographies.

For example, we delivered the volunteered supplies to 29 hyperlocal destinations within Singapore and 8 others within Dundalk (Ireland).

  • Capturing impact across volunteer sites

We tracked impact metrics like volunteering hours, total supplies packed, the number of people served, etc. to measure the event's success.

The Result
5545
Volunteers
14
country-specific sites
80+
SMB supported
48000
PEOPLE SERVED
USA
China
Guatemala
Ireland
Philippines
Mexico
Singapore
UK